PRIVACY POLICY

Effective Date: August 2026

At Optimal Vitality Nutrition, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, create an account, place an order, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect information that you voluntarily provide, including:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Company or business name, where applicable
  • Order and purchase history
  • Account information
  • Information submitted through customer service inquiries
  • Reviews, feedback, or other information you voluntarily provide

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referring website
  • General website usage information
  • Approximate geographic location

You may browse portions of our website without directly providing personal information. However, certain features, including purchasing products and creating an account, may require personal information.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Process payments through our payment providers
  • Send order confirmations
  • Send shipping and delivery notifications
  • Provide customer service
  • Respond to questions and inquiries
  • Maintain customer accounts
  • Improve our website and products
  • Personalize the shopping experience
  • Send promotional communications where permitted
  • Detect and prevent fraud or unauthorized activity
  • Maintain website security
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website are processed through trusted third-party payment processors.

Optimal Vitality Nutrition does not store complete credit card or debit card numbers on its own servers.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

We use reasonable security measures, including SSL/TLS encryption where applicable, to help protect information transmitted through our website.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality and your browsing experience.

Cookies may be used to:

  • Maintain shopping cart contents
  • Remember account preferences
  • Keep users signed in
  • Improve website functionality
  • Analyze website traffic
  • Understand how visitors use our website
  • Measure advertising and marketing performance
  • Deliver relevant content where applicable

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

5. Third-Party Service Providers

We may use trusted third-party providers to help operate our business, including providers for:

  • Payment processing
  • Shipping and order fulfillment
  • Website hosting
  • Website analytics
  • Email communications
  • Marketing and advertising
  • Fraud prevention
  • Website security

These service providers may receive information necessary to perform their services.

We do not sell or rent your personal information.

6. Marketing Communications

If you voluntarily subscribe to promotional communications, we may send information regarding:

  • New products
  • Product updates
  • Special offers
  • Discounts
  • Promotions
  • Company announcements

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us.

Transactional communications, such as order confirmations and shipping notifications, may still be sent when necessary to complete your purchase.

7. Analytics

We may use analytics services to understand how visitors interact with our website.

Analytics information may include:

  • Pages viewed
  • Time spent on pages
  • Browser and device information
  • Traffic sources
  • Approximate geographic location
  • Website interactions

Analytics information is used to improve website functionality, performance, and customer experience.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Complete transactions
  • Provide customer service
  • Maintain customer accounts
  • Fulfill legal, tax, and accounting requirements
  • Resolve disputes
  • Prevent fraud
  • Enforce our agreements and policies

When information is no longer required, we may securely delete or anonymize it where reasonably practical.

9. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

10. International Data Transfers

Depending on the location of our service providers, payment processors, hosting providers, or other business partners, information may be processed in jurisdictions outside your state or country of residence.

Where required by applicable law, we will take reasonable steps to use appropriate safeguards for such transfers.

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete that information.

12. Third-Party Websites

Our website may contain links to third-party websites.

Optimal Vitality Nutrition is not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before submitting personal information.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Withdraw consent where applicable
  • Opt out of promotional communications
  • Request a copy of certain personal information

To exercise applicable rights, please contact us using the information below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.

Any updates will be posted on this page with a revised Effective Date.

15. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Optimal Vitality Nutrition

Address:
3662 CARMEL AVE
IRVINE, CA 92606

Phone: 844-212-4040

Email: info@optimalvitalitynutrition.com

Website: optimalvitalitynutrition.com